Privacy Policy
Last updated: January 2024
Styles Hair Salon ("we", "us", "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard any personal information you provide to us, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Styles Hair Salon is a hair salon based at 17 Heol Maelor, Coedpoeth, Wrexham LL11 3LS. For the purposes of data protection law, we are the data controller. You can contact us by telephone on 01978 758070 or by post at the address above.
What Information We Collect
We may collect and process the following personal data:
Information you give us directly: When you contact us by phone, email, through our website contact form, or in person, you may provide your name, telephone number, email address, and details of the services you are interested in.
Appointment records: If you book an appointment, we keep a record of your name, contact details, the services provided, and any relevant notes about your hair (such as colour formulas or allergies) to ensure we deliver a consistent service.
Website usage data: Our website may collect technical information such as your IP address, browser type, and pages visited. This data is collected through server logs and is used to help us maintain and improve the website.
How We Use Your Information
We use the information we collect for the following purposes:
• To manage and confirm your appointments
• To provide hairdressing services tailored to your needs
• To respond to enquiries you send via our contact form, telephone, or email
• To keep records of services provided for quality and consistency
• To maintain and improve our website
Legal Basis for Processing
We process your personal data on the following legal bases:
Contractual necessity: Processing is necessary to fulfil an appointment booking or provide a service you have requested.
Legitimate interests: We have a legitimate interest in keeping client records to provide consistent services, and in maintaining our website.
Consent: Where you contact us through our website form, you consent to us using your details to respond to your enquiry.
How Long We Keep Your Data
We retain appointment and client records for as long as you remain a client and for up to 3 years after your last visit. Contact form submissions are retained for up to 12 months. Website server logs are retained for up to 12 months. You may request deletion of your data at any time by contacting us.
Who We Share Your Data With
We do not sell, trade, or otherwise share your personal information with third parties. We may share data only where required by law or with service providers who assist us in operating our website, and only where those providers are bound by appropriate data protection agreements.
Your Rights
Under UK GDPR, you have the following rights in relation to your personal data:
• Right of access — You can request a copy of the personal data we hold about you.
• Right to rectification — You can ask us to correct any inaccurate or incomplete data.
• Right to erasure — You can ask us to delete your personal data where there is no compelling reason for us to continue holding it.
• Right to restrict processing — You can ask us to limit how we use your data.
• Right to data portability — You can request your data in a structured, commonly used format.
• Right to object — You can object to our processing of your data where we rely on legitimate interests.
To exercise any of these rights, please contact us by telephone on 01978 758070 or by post at the address above. We will respond within one month of receiving your request.
Cookies
Our website does not use cookies for tracking or advertising purposes. Server logs may record standard technical information as described above.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
Complaints
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO). You can contact the ICO at ico.org.uk or by telephone on 0303 123 1113.
